Spotting Guide

Spot Cleaning

Stains and spills are inevitable.  Don’t despair.  Your carpet was most likely treated with a protective 
coating, which gives you more time to discover and remove spots, and to recover from most accidents.  
NOTE:  protective coatings such as DuPont Teflon & 3M Scotchguard do wear off due to use, spilling, 
vacuuming, and cleaning (much like a car wax works and wears off).  After every professional 
cleaning, re-apply the protective coating to ensure maximum spot removal and lengthens the life 
of the carpet.  Nonetheless, attend to spots immediately for optimum removal.

A wet/dry vacuum cleaner can greatly facilitate spot removal.  To combat a stain, put on the 
attachment with the best suction and vacuum away as much stain as possible.  Add water to the 
spot as you vacuum.

If detergent is required, use it sparingly.  After removing the stain, rinse the stained area.  Slowly 
pour water into the pile as you work the vacuum wand back and forth until the detergent is removed.   
Or follow these suggested steps:

 

  1. Remove solid materials with a tablespoon, spatula, or dull knife. 
  2. Blot, don’t rub.  Blot spills with clean, white absorbent materials – such as towels, 
    napkins or tissues.  Press down hard to remove as much liquid as possible – even stand 
    on the material with all your weight directly over the stain.  You will not hurt the carpet as 
    long as you don’t vigorously rub the surface.
  3. If a spot removal solvent is necessary, apply several drops to a clean white cloth and blot 
    the carpet in an inconspicuous area.  If a color change occurs or color transfers to the cloth, 
    give us a call at 996-0212.
  4. Use cleaning solutions sparingly and always blot.
  5. If one spot removal method fails to work, try another.  If you went through all spot cleaning 
    guidelines, give us a call at 996-0212 for a professional cleaning visit.  It is better and less 
    expensive in the long run to have us care for it, rather than postpone and the stain becomes 
    permanent.  Plus, you will be a lot happier!
  6. When you use detergent, always rinse, then absorb all moisture.
  7. When spot removal is complete, place a box fan by the spot and point the fan towards it.  
    This will facilitate faster dry times.


NOTE:  Incomplete removal of detergent will expose the area to more rapid soiling.  Place 
towels or cloth over wet area and weight with a heavy, colorfast object.  Leave overnight. The 
next morning the area should be dry, the spot gone.  Gently brush up the carpet pile.

 

Spot Removal Guide

 

Removing spots can be simple or tedious depending on the spot and how long it has been on 
one solution.

 

Following are general spot removal procedures.  If the origin of the spot is unknown, begin 
with Removal Method 1.  If the origin of the spot is known, begin at the appropriate step. 

 

NOTE:  spot removal is extremely important for the optimum use and beauty of the carpet.  
However, it does not replace regular professional cleaning of every 12-18 that is required by 
most carpet warranties.

 

Here are some guidelines for removing spots effectively.

 

·    Never use a circular motion to remove a spot. It can destroy the surface texture of the 
carpet.

·    To prevent “wick up,” always rinse with clean water as the final cleaning step.  Blot dry 
and stack several white paper towels over the damp area.  Place a brick or similarly 
weighted object on the towels to keep them in contact with the carpet.  The towels 
will absorb any stain wicking up from the backing to the carpet surface.  Allow carpet 
to dry, remove the brick and towels, and brush up the pile.

·    Test any solution on an inconspicuous area of your carpet to be sure it does not affect 
the color or texture of your carpet.  Do not use the solution if color in the test area 
marks off on a white paper towel.

 

 

Here are a few items you will likely need remove spots:

·     White paper towels or white terry towels

·     Hand dish washing detergent that doesn’t contain lanolin or bleach 
(To make a detergent solution, mix    ¼    teaspoon of the detergent 
with 1 quart of water.)

·      We recommend Bi-O-Kleen’s Bac- Out & Spray & Wipe.  They are Green cleaning 
products that are safer for you, your family, your carpet, and the environment. 
Available at Clean Sweep  Services at 996-0212
.

·     Spray bottle fro applying detergents and special solutions.

·     Household ammonia solution of 1 tablespoon of clear household ammonia per ½ cup of water.

·     Isopropyl rubbing alcohol

·     3% hydrogen peroxide

·     White vinegar solution of 1/3 cup white vinegar and 2/3 cup of water

·     Lemon juice

·     Spoon and dull knife

·     Brick or similarly-weighted object

 

REMOVAL METHOD 1:  UNKNOWN & GREASY SPOTS

 

Remove as much foreign material as possible by blotting with a white paper towel or 
scraping with a dull knife.  Apply isopropyl rubbing alcohol to a clean white cloth, white paper
 towel or cotton ball.  If the spot extends deep into the pile, blot until it is removed or no color 
transfers to the cloth.  Do not allow the alcohol to penetrate the backing, as it will destroy the 
latex bond.  If the spot is on surface only, rub in one direction at a time.  If rubbing removes the 
spot, follow the wick-up procedure previously prescribed.  If not, go to Removal Method 3.  
REMEMBER!  Never use a circular motion to remove a spot as this may destroy the texture in 
the spot area.

 

REMOVAL METHOD 2: WATER-BASED SPOTS

 

Blot up as much of the spill as possible with a white paper towel.  Use a wet vacuum for a 
large spill.  If the spot has dried, saturate the tufts in the affected area with tap water (do not overwet).  
After about a minute, blot up the water.  If the water proves effective, continue until the spot is completely 
removed.  Blot dry, and apply the paper towels and brick.  If it is not completely removed, 
go to Removal Method 3.

 

REMOVAL METHOD 3: WHEN METHODS 1 OR 2 FAIL

If Removal Methods 1 or 2 fail, try the following: Apply a small amount of a detergent solution 
to the spot (1/4 teaspoon detergent per 1 quart of water, for better results use Bi-O-Kleen’s Bac-Out 
or Spray & Wipe).  Blot with a white paper towel to work the detergent into the affected area.  
If the spot is being removed, continue applying detergent and blotting until spot is completely 
removed.  Using a spray bottle, rinse with tap water, and then blot to remove excess moisture.  
Next, spray lightly with water, but instead of blotting, apply a pad of paper towels, weigh them 
down with a brick, and allow to dry.  If the stain remains, moisten the tufts with 3% hydrogen 
peroxide and let stand for 1 hour. Blot and repeat until crapet is stain free.  Because light will 
change peroxide back to water, no rinsing is necessary.  Apply a pad of paper towels and weigh 
them down with a brick.  Allow carpet to dry.  Remove brick and towels and brush up the pile.

 

SPECIALIZED TREATMENTS FOR TOUGH STAINS

Category A

NOTE: Use Bi-O-Kleen’s Bac-Out for safer and extremely effective results

For blood, catsup, cheese, chocolate, cola, cough syrup, mixed drinks, soft drinks, soy sauce, 
starch, toothpaste, watercolor or white glue:  Blot with white paper towels to remove as much 
of the stain as possible.  Then, neutralize the spot with an ammonia solution, using a spray 
bottle to saturate the spot.  Do not wet the backing.  Blot with a white paper towel to remove 
excess moisture.  After neutralizing, follow Removal Method 3.  All solutions for removing blood 
must be cool.

 

Category B

NOTE: Use Bi-O-Kleen’s Spray & Wipe first, then Bac-Out for safer and extremely effective results

For beer, coffee, perfume, tea or wine:  Blot with a white paper towel to remove as much of the 
stain as possible.  Then neutralize with a white vinegar solution.  Saturate the spot using a 
spray bottle and blot to remove excess moisture.  After neutralizing, follow Removal Method 3.

Category C

NOTE: Use Bi-O-Kleen’s Bac-Out for safer and extremely effective results

For egg, excrement, urine or vomit:  Remove as much of the stain as possible by using a spoon 
or dull knife.  Blot up as much of the stain as possible.  RECOMMEND:  This is where a wet/dry 
vacuum will be the most handy.  If you have one available, apply 5% white distilled vinegar to the 
spot.  Re-apply as necessary, while making sure you are not over-wetting the carpet and the 
backing.  Then, neutralize by spraying the affected area with an ammonia solution.  Care should 
be taken to remove all protein matter.  Blot to remove excess moisture and follow Removal Method 3.

 

Category D

For candle wax or other types of wax:  Spread brown paper (such as a grocery bag) or a terry 
cloth towel over the area and iron with the setting on “warm”.  The wax will be absorbed into the 
paper or terry towel.  Remove any traces with alcohol or dry cleaning fluid by blotting.  If you are 
unsure, professional care should be done.  Give us a call right away at 996-0212.

 

Category E

For chewing gum:  Freeze the gum using an ice cube.  Shatter the frozen gum with a knife handle,
 then vacuum.  Some citrus-based products have been demonstrated to break down the stickiness
 of the gum so that it can be removed.  If you are unsure, professional care should be done. 
Give us a call right away at 996-0212
.

 

Category F

For mud:  Allow mud to dry completely.  Shatter the dried mud with the handle of a knife, 
then vacuum.  Follow with Removal Method 3.

 

Category G

For rust:  Using a spray bottle, saturate the spot with lemon juice and let stand for 5 minutes.  
Follow  Removal Method 3 to remove the lemon juice.  If Removal Method 3 does not work, 
professional care should be done.  Give us a call right away at 996-0212.

NOTE:  Most rust removers contain a very strong acid and are not recommended for household use.

 

Category H

For nail polish:  Remove as much of the polish as  possible using a spoon or dull knife.  Apply 
a non-oily nail polish remover to a clean white cloth and gently rub (one direction at a time) or blot 
the spot.  Continue until the spot is removed.  Do not allow nail polish remover to get to the latex 
backing, since it will delaminate it.  Follow Removal Method 3 to remove the nail polish remover.

 

Category I

For soot, including graphite and copier material:  Vacuum using the crevice tool.  If vacuuming 
does not remove all or most of the soot, professional care should be done.  Give us a call right 
away at 996-0212
.  If vacuuming has removed all particles, follow Removal Method 1 to remove traces.

 

WHAT TO DO IF THE SPOT RETURNS

A spot will usually return for two reasons:

  • Incomplete removal.  You removed the material causing the spot by dissolving it with 
    cleaning solution.  However, gravity pulled the spill deeper into your carpet.  Blotting with 
    absorbent towels removed most of it, but as it dried, the remainder of the spill migrated to 
    the top of your carpet pile and appeared as the last of the moisture evaporated.  This is 
    called “wick-up”.  To remedy, just repeat the spot cleaning process with special emphasis 
    on blotting and placement of the absorbent towels.  To completely solve this, 
    Give us a call right away at 996-0212
    . 
  • Detergent left in the carpet.  Always gently rinse the area with water to remove detergent.  
    You will need to absorb the moisture because incomplete removal will expose the area to 
    more rapid soiling.  Place towels or a cloth over the wet area and weight with a heavy, 
    colorfast object to absorb moisture.  Leave overnight with fan on spot.  The next morning, 
    the area should be dry.  Brush up the carpet pile.

 

STAINS THAT CANNOT BE REMOVED

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleaches, hair dyes,
iodine, insecticides, mustard with turmeric, plant fertilizers and other stains of the same nature
permanently alter carpet color.  Give us a call right away at 996-0212.    We can address such 
stains by cosmetic replacement or re-dyeing the spot on the carpet.

 


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Last Update-6/26/06